Sometimes it’s really, really hard to be a Writer. Mostly because I notice the spelling and grammar mistakes in every piece of printed anything now. And no, I don’t like being a hypocrite, because I’m sure my blog is rife with grammatical liberties, but when your spelling mistake is emblazoned across something that ends up in the hands of tens of thousands of people I’m forced to ask how it got through the cracks.
I’m also forced to consider whether anyone has told you about your mistake. If not is it because the general public feels too shy to bring up these types of things, or is it because no one noticed until now? If it’s the latter then I feel it is my duty to pray for this country’s future. Because it is most certainly headed to a hell where hell is spelled with an e on the end.
When I tell you what it was that I caught (on the first read, at 7:00 in the morning, before coffee mind you) you might laugh and shrug your shoulders wondering why I made such a big deal about it in the first place. Then again, since I know most of you are like me, you’re probably already sending me an email to find out what the company is so you can alert their marketing department of their huge gaffe.
So as you know we closed with mortgage company one. We’ll just call them American Slacker Mortgage (or ASM for short). ASM was probably the most frustrating company on the planet to work with and our deal actually caused multiple people to place them on a black list. Our broker considered leaving the industry as a whole. I was counting down the days until we could refinance out of the loan and into a better company who gave a crap about their clients.
(READ: live in the fantasy world inside my head where rainbows shoot out of a unicorn’s ass and we all skip along holding hands, singing the Smurfs theme music with a big smile on our face all the live-long day. Then everyone pats me on the forehead because of my forced naiveté that everything is sunshine and roses…)
Anyway, about a week ago we received the letter almost everyone gets these days - that our loan was sold. I was doing the happy dance because it would save me the trouble of refinancing in a couple years. The new company sounded promising, they were closer to our side of the country so our checks would undoubtedly arrive faster and though I’d never heard of them before I was assured it would all work out A-OK. For simplicity let’s just call them Our New Bank, or ONB.
We started getting mail at the new house in the past couple days (wahoo!) and yesterday we received the first statement from ONB. The first of the next, proposed, 360 months of my life. I opened my statement this morning. On the return envelope there was one of those tear-off thingies under the flap. Most of the time those are there to fill out for a change of address or similar. This one was there to request setting up automatic payment deduction.
I was slightly intrigued (READ: anytime I can be lazy and not have to think about things like paying bills if it can happen automatically then I’m all for it). So I sat in front of my monitor and read the request. And then there it was.
When I see spelling mistakes I consider a couple things. First, is the letter that’s out of place next to a letter that should have been used and was hit in simultaneous error? Second, is the letter in question next to the space bar and was hit accidentally?
Where this spelling mistake is concerned, the answer in both cases my friends, is a resounding no. So here’s what I received.
I counted and there are 123 words in the little two paragraph blurb. One hundred and twenty-three words and a spelling mistake like that slips through? Especially when word 37 is the same word and spelled correctly!
That’s it, I’ve had it with the utter lack of attention to detail in this world. The sheer volume of laziness on this planet is astounding to me. Like I said, I crave laziness as well but not when it comes to stuff like this. If I released my book including a spelling error within every 123 words there would be approximately 512 spelling mistakes in my manuscript. Who cares so little they allow something like that?
The sad truth is that the answer to the question is most people. But how could I trust they’d even get my information correct when entering into their computer? If they can make a mistake like that on the request for my information, right there in my face in bold purple ink, can I really have confidence in the abilities of the company as a whole? And as much as it pains me to say it, even with all the lack of caring by ASM at least they spelled everything correctly.
Guess I hold companies to a much higher standard than I should.
Eache and every one of them.